We help businesses communicate clearly to improve customer experience, drive growth and comply with regulatory requirements.
Plain language |
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Simplicity |
Simplicity |
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Understanding |
Understanding |
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Transparency |
Transparency |
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Honesty |
Honesty |
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Trust |
Trust |
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Customers |
Simplicity is the ultimate sophistication.
Clear Language or Gobbledygook
Plain language is not basic, boring or unsophisticated. It is used to write compelling marketing and is essential when providing key information about products and services.
There is nothing sophisticated about making customers struggle to read over-elaborate text made up of legalese and unfamiliar jargon. Unfortunately, too often that is what they are forced to endure.
It seems to defy logic but the problem has become so acute that governments have been legislating to compel companies, and even their own departments, to write important documents in plain language. In the UK and the EU it is now mandatory to produce a number of key documents in plain language such as Privacy Statements and the new Insurance Product Information Document.
Think like a wise man but communicate in the language of the people.
Let us help you communicate
Our team has a strong background in business, marketing and legal English. We have particular expertise in the insurance and financial services sector as well as helping companies meet their plain language requirements under EU law.
We use specialist plain language software to analyse and provide an objective score for any text or document we produce. We also use this software to provide companies with a plain language assessment of their existing written communications and, if required, can assist in editing to improve readability.
Comprehensible can also provide in-house training for any companies wishing to raise standards in communications including:
Writing to express and not to impress
Email and letter writing
Essential questioning skills and information gathering techniques
The most valuable of all talents is that of never using two words when one will do.
Our services
Writing services
Document services
Editing and Proofreading services
Training Services
One should aim not at being possible to understand, but at being impossible to misunderstand.